How to Retrieve Your BitLocker Recovery Key

To retrieve your BitLocker key, please refer to the steps below.

Table of Contents

• Web Browser
• Mobile Device

Web Browser

Step 1:  Navigate to myapps.kean.edu. You will be greeted with the dashboard, under "Learning & Collaboration" select the Microsoft Office 365 Office Portal.

Step 2:  This will direct you to the Copilot page. On the bottom left of your screen, click your profile and select "View Account".

Step 3:  In your account dashboard, locate the "Devices" box and select "Manage Devices".

Step 4:  A list of your devices will appear. Click the device you wish to retrieve the key for, and select "View BitLocker Keys".

Mobile Device

Step 1:  Navigate to myapps.kean.edu. You will be greeted with the dashboard, under "Learning & Collaboration" select the Microsoft Office 365 Office Portal.

Step 2:  On the top click the icon to reveal the Copilot chat history.

Step 3:  On the bottom left of your screen, click your profile and select "View Account".

Step 4:  In your account dashboard, locate the "Devices" box and select "Manage Devices".

Step 5:  A list of your devices will appear. Click the device you wish to retrieve the key for, and select "View BitLocker Keys".